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# FAQ

Logging into the UW-IMAP server shows the following message: "`ALERT: NO $HOME/.mh_profile not found, mh format names disabled`"; and `Cone` lists several funny-named folders, like "`#ftp`" and "`#news`"

  When connecting to an IMAP server for the first time, `Cone` reads server's list of default mailboxes. UW-IMAP server's list of default mailboxes includes optional folders it is capable of supporting, even if those folders are not actually configured and enabled, which includes MH folders. When `Cone` asks for the number of messages in the "#mhinbox" folder, the UW-IMAP server reports an error unless the account already has an MH-format mailbox (which is usually not the case).

  Therefore, manual adjustments are needed after opening an UW-IMAP account for the first time. Highlight each unwanted mail folder, and press D to delete it. Leave only "INBOX" and "Folders". The "Folders" directory will usually open the server account's home directory. The default UW-IMAP server configuration provides IMAP access to the entire server account's home directory. In most cases mail folders will not exist in the home directory, but in a subdirectory, such as "Mail". Display the contents of the account's home directory by opening "Folders", highlight the "Mail" subdirectory, then press U, then T. This action creates a top-level shortcut to `$HOME/Mail`, after which the top-level "Folders" entry may be deleted, leaving the UW-IMAP server account showing only "INBOX" and "Mail" as the initial list of folders. This is usually the preferred UW-IMAP server configuration.

`Cone` refuses to start on a UTF-8 terminal, reporting "`ERROR: Your display appears to be set to the UTF-8 character set. This application cannot display this character set. If this application did not read the display character set name correctly, the name of the display's character set name can be manually specified using the CHARSET environment variable. Otherwise reconfigure your display to use a supported character set and try again.`"

  Cone requires the wide-character version of the Curses library in order to support UTF-8 displays. Some Linux distributions (or other systems) may not include a wide-character Curses library. The INSTALL file contains instructions for building a UTF-8 capable version of `Cone` for Red Hat 9, and earlier.

`Cone` refuses to start on a UTF-8 terminal, reporting "`ERROR: Your display appears to be set to the ANSI_X3.4-1968 character set. This application cannot display this character set. If this application did not read the display character set name correctly, the name of the display's character set name can be manually specified using the CHARSET environment variable. Otherwise reconfigure your display to use a supported character set and try again.`"

  This error is reported if LC_ALL, LANG, or some other locale-related variable is not set. A similar error naming some other character set indicates that this character set is not supported by `Cone`. `Cone` supports most ISO-8859 and Cyrillic character sets. When built with a wide-character enabled Curses library `Cone` can also display UTF-8, and some East Asian character sets.

`Cone` reports the following error when trying to connect to a POP3 server: "This POP3 server does not appear to implement the POP3 UIDL command."

  The server is running old POP3 code that does not implement all the modern POP3 features. Instead of trying to configure a POP3 account, configure a POP3 maildrop account instead. A POP3 maildrop account will work with servers that do not implement the modern POP3 protocol.

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